Shipping Policy
Order Processing
- Processing Time: All orders are processed within 1-2 business days (excluding weekends and public holidays).
- Confirmation Process:
- Once you place an order, you will receive a confirmation message via email or SMS.
- If we do not receive your confirmation, we will follow up with a confirmation call.
- Please note that if no confirmation is provided, the order will not be processed.
Domestic Shipping
- Standard Delivery:
- Enjoy free shipping on orders of Rs. 2999 or more.
- For orders under Rs. 2999, standard shipping rates will apply.
- Delivery Time: Domestic orders are typically delivered within 3-7 business days.
- Urgent Delivery:
- Karachi: Small orders can be delivered on the same day.
- Lahore & Islamabad: Urgent deliveries are available within 2-3 days on request; please note that additional shipping charges apply.
International Shipping
- Availability: We offer international delivery for all orders.
- Order Deadline: International orders must be placed at least 20 days before the desired delivery date to allow sufficient time for processing and shipping.
- Delivery Time: International delivery times vary depending on the destination.
Packaging & Handling
- All products are carefully packaged to ensure they arrive in perfect condition.
- Special packaging is used for fragile items or custom orders to provide extra protection during transit.
Tracking Your Order
For tracking your order, you can either message us on Instagram or WhatsApp to check your tracking status, or track your order via the tracking service provided by our delivery partner.
Shipping Carriers
- We partner with reliable shipping carriers to ensure prompt and secure delivery. The choice of carrier may vary based on your location and order type.
Contact Us
- If you have any questions or encounter any issues with your delivery, please contact us on WhatsApp, Instagram, or directly on our phone number.